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Written By Priyanka Kumari
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Updated on December 30th, 2024
As we all know that Outlook is the most commonly used email application because of its varied features. However, sometimes users may face issues like, ‘Outlook not receiving some emails’, ‘Outlook is slow to receive emails’, etc while sending or receiving emails. So, it becomes necessary to tackle the root causes of such errors.
If you have not received certain emails or any new messages in Outlook are missing altogether, then troubleshooting could help you pinpoint and fix this issue. The article will discuss all possible causes and will provide the necessary solutions to rectify the issues pertaining to Outlook’s unable to receive mail problems. So, let’s get started.
Also Read: Fix “Your Mailbox has been Temporarily moved” Error in Outlook 2016Here, I have described various methods to resolve this ‘not receiving some emails in Outlook’ issue.
First of all, you need to make sure that you are connected to the internet. After confirming your internet connectivity, do assure that you are working online in Outlook.
It might be possible that emails are in the Junk folder. Additionally, you might have recklessly downloaded them on another device, such as your phone or personal computer.
If the Outlook profile is corrupt, then there are chances that it can cause you to stop receiving emails. So, to get rid of this, you have to create a new profile and set it up with your email account. Doing this can help you solve Outlook not receiving some emails problem. Follow the below steps:
There might be several issues with newly installed or existing Firewall Anti-Virus, which is misconfigured and that’s why Outlook not receiving some emails error happens. So, users have to temporarily disable these types of software from the system to see if the email problems have vanished. If this fixes the problem, then you have to try re-installing or re-configuring your Firewall or Antivirus software correctly.
Sometimes it happens that the incorrect POP or IMAP settings in the user’s Outlook account stop it from receiving emails. Therefore, in order to check the account settings and to fix Outlook incoming mail issue you have to follow the given steps:
You have to go to the POP and IMAP Account Settings and make sure that the filled details are accurate:
Well, enabling an add-in increases the application’s functionality and features, however, there is a possibility that new add-on features may cause some problems in receiving emails. So, to confirm whether an add-in is affecting normal operation you are required to launch Outlook in safe mode.
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The article discussed all the causes that make Outlook unable to receive emails. All the methods to fix Outlook not receiving some emails issue have been described in detail. In case your PST file is corrupted or damaged then you can also try Outlook PST Recovery Software to extract data from the damaged PST file. I hope it helps.
About The Author:
Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users. Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size.
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